1. Introduction
Woob (“we”, “our”, “us”) is a landing-page builder and hosting platform operated by [Your Company Name, ABN/ACN if applicable].
We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect personal information when you use our website, platform, or related services (“Service”).
By accessing or using Woob, you agree to this Privacy Policy. If you do not agree, you must not use our Service.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
Name, email address, phone number, and account credentials
Billing and payment details (processed securely through third-party payment gateways; we do not store full card numbers)
Content and data you upload or publish through the Woob platform
Support requests, feedback, and communication with our team
2.2 Automatically Collected Information
When you use our Service, we may automatically collect:
IP address and device information
Browser type, operating system, and access times
Usage data (e.g., pages viewed, features used, error logs)
Cookies or similar technologies (for authentication, analytics, and preferences)
2.3 Information from Third Parties
We may receive information from payment processors, analytics providers, or social login services (if used for authentication).
3. How We Use Your Information
We use personal information to:
Provide and operate the Woob platform
Process transactions, subscriptions, and payments
Communicate with you regarding your account, updates, or support
Improve and personalise the Service
Ensure security, detect fraud or misuse
Comply with legal obligations
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.
4. Cookies and Tracking
We use cookies and similar technologies to:
Maintain session authentication
Remember your preferences
Collect analytics to improve the Service
You can disable cookies in your browser, but some parts of the Service may not function properly.
5. Data Storage and Security
Data is stored on secure servers located in [Australia or specify region].
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
Access to personal data is restricted to authorised personnel only.
While we use reasonable measures, no internet transmission is completely secure; use the Service at your own risk.
6. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes.
When no longer required, personal information is securely deleted or anonymised.
7. Disclosure of Personal Information
We may disclose information:
To service providers who assist in operating the platform (e.g., hosting, analytics, payments)
To comply with legal requirements, court orders, or law enforcement requests
To protect our rights, property, and users
In the event of a business transfer, such as a merger or acquisition
We do not sell or rent personal information to third parties.
8. International Data Transfers
If we transfer data outside Australia, we ensure that recipients comply with equivalent privacy protections under the APPs or GDPR.
9. Access and Correction
You may request access to or correction of your personal information at any time by contacting us at [support@woob.au
].
We will respond within a reasonable timeframe in accordance with applicable law.
10. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Withdraw consent for processing
Request a copy of your data (data portability)
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or your local authority
11. Third-Party Services
Our Service may contain links to third-party websites or integrations (e.g., analytics, payment processors).
These are governed by their own privacy policies, and we are not responsible for their practices.
12. Children’s Privacy
Woob is not directed to individuals under 16. We do not knowingly collect data from children.
If we learn that personal data has been collected from a child without parental consent, we will delete it promptly.
13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at woob.au/privacy.
Continued use of the Service after changes means you accept the updated version.
14. Contact Us
If you have questions or complaints about this Privacy Policy or how we handle your personal information, please contact:
Woob Privacy Officer
Email: privacy@woob.au